Please check with your bank, before proceeding.In recent years, has grown to be one of the most popular and trusted crypto companies on the market.
a bank statement) showing your full name, the bank account you made the transfer from, and - ideally - the transaction itself.Īlthough SEPA transfers are free, your bank may charge you fees, specifically if you’re initiating your SEPA transfer from a non-EUR account. When contacting our support, please be ready to provide us with supporting documents (e.g. Stripe, Wise, etc.)įor information on the use of TransferWise to fund your EUR Bank Transfers via SEPA Network, read here. Your transfer was not made from a bank, but a payments processing company (e.g. Your transfer was not a SEPA transfer or came from an unsupported institution (e.g. The name of your bank account does not fully match your name on our record not reaching your app within 2-5 business days), are:
Ĭommon Issues: The most common reasons for your transfer being on hold (i.e. If you don’t see the funds in your app by that time, please use the in-app/website chat (you can find it in the Settings section) or email our support at. Processing Time: Although SEPA transfers are very fast (usually the same or the next day), please allow 2-5 business days for the funds to arrive in your account, especially if you’re transferring money to your app for the first time.
Specifically, we will not accept transfers from crypto exchanges (e.g. payments from your customers, salary transferred by your employer, etc.) will not be accepted.
Your Named Account: We can only accept transfers from bank accounts opened under your own name. A EUR transfer initiated from outside of SEPA will not be successful, and substantial fees for international transfer may be imposed on your funds. There are a few things to remember when making a bank transfer to your App:ĮUROs: Only EUR SEPA** transfers will be accepted. Once the funds are in (you will receive an in-app notification and an email), you can purchase crypto by:
How to purchase crypto with your EUR fiat wallet?įunds in your EUR Wallet can be used to purchase crypto in the App. There may be slight differences in the details required by banks, but the information you have here will be sufficient for all of them. Institution name, address, and country - not all banks require this info, but if they do, please use the details provided here
IBAN - this is the bank account number, to which you are sending the fundsīIC/SWIFT code - some banks require it to transfer the money The information needed consists of:īeneficiary name - the legal name you used to register in our app (this is the person you’re sending the money to) Please keep in mind that only SEPA transfers from bank accounts bearing your name will be accepted. This information can be also accessed via the “Transfer” button in your EUR fiat wallet. Upon successful setup of the SEPA bank transfer account, you will see an information page with all the details necessary to transfer EUR from your bank account.